We take your security very seriously.  Please read this Security Policy carefully.

Security Measures

We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the site. To check that you are in a secure area of the site before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.

We do not retain or hold any of your credit or debit card details or PayPal or Google Checkout details.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure.  Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

  • Keep your account passwords private. Remember, anybody who knows your password may access your account and you will be responsible for any use or misuse of your account.  Change your password immediately and contact us if you think anyone else knows your password.  Our contact details can be found on the Contact Us page.
  • When creating a password, try to use at least 8 characters. A combination of letters, numbers, symbols and different cases is best.  Passwords are case sensitive.  Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this in ‘My Account’.
  • Avoid using the same password for multiple online accounts.

Disclosing your details

We will never ask you to confirm any account, debit or credit card details via email. If you receive an email claiming to be from asking you to do so, please do not respond and report it to us using the contact details on the Contact Us pages.

Third party sites

Our site may contain links to other websites operated by third parties.  Please note that we have no control over or responsibility for these third party sites and cannot be responsible for personal data that third parties may collect, store and use through their website.  You should always read the privacy policy of each website you visit carefully.

Contact us

If you have any questions about security, please contact us via the address or email address given on the Contact Us page.


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